Quilt Logger

Billing & Subscription

This page explains your subscription options, how to upgrade or downgrade, how to manage your payment information, and what happens if you decide to cancel.

To access billing and subscription settings, go to Settings → Billing & Subscription.

Subscription Plans#

Quilt Logger offers three plans to fit businesses of all sizes. You start on the Free plan and can upgrade anytime.

FeatureFreeBasicPro
Price$0 / foreverTBATBA
Quilts per Year50200Unlimited
Customers100UnlimitedUnlimited
Invoice Generation✓✓✓
Custom Patterns, Rates & Services✓✓✓
Advanced Pattern Library✓✓✓
Business AnalyticsBasicAdvancedAdvanced
Automated Email Notifications✗✓✓
Automated SMS Notifications✗✗✓
Early Feature Access✗✗✓
SupportBasic emailPriority emailPriority

Free Plan#

Perfect for part-time quilters or anyone trying out the platform. All core features are included — you just have limits on how many quilts and customers you can manage, and automated customer notifications aren't available.

  • 50 quilts per year (resets on your signup anniversary)
  • Up to 100 customers
  • No automated email or SMS to customers (you'll contact them manually)

Basic Plan#

A great fit for small quilting businesses that want to keep customers automatically updated. Pricing is TBA.

  • 200 quilts per year (rolling 12-month period)
  • Unlimited customers
  • Automated email notifications to customers when quilt status changes
  • Advanced analytics and reporting
  • Priority email support

Pro Plan#

Built for growing businesses with high volumes or those who want to offer SMS updates. Pricing is TBA.

  • Unlimited quilts and customers
  • Automated email and SMS notifications to customers
  • Advanced analytics
  • Early access to new features
  • Priority support with responses within 12 hours

Upgrading Your Plan#

You can upgrade at any time. Your new limits take effect immediately after upgrading.

  1. Go to Settings → Billing & Subscription
  2. Click View Plans
  3. Select the plan you want to upgrade to
  4. Review what's included
  5. Enter your credit or debit card information (powered by Stripe)
  6. Click Confirm Subscription

Your billing is prorated — if you upgrade partway through a billing period, you'll only be charged for the remaining days at the new rate.

Your data is never affected by upgrading. All existing customers, quilts, and invoices remain exactly as they are.

Downgrading Your Plan#

You can downgrade to a lower plan or to the Free plan at any time.

  1. Go to Settings → Billing & Subscription
  2. Click Change Plan
  3. Select the lower plan
  4. Confirm the change

What to know before downgrading:

  • Your current plan continues until the end of the billing period you already paid for
  • After the period ends, your plan switches to the lower tier
  • If you downgrade to Free and have more customers or quilts than the Free plan allows, you won't be able to add new ones — but your existing data stays safe and accessible
  • Automated notifications will stop working if you move below the plan that includes them

Managing Your Payment Method#

To update your credit or debit card:

  1. Go to Settings → Billing & Subscription
  2. Click Update Payment Method
  3. Enter your new card details
  4. Click Save

Your new card will be used for all future billing.

Security note: Quilt Logger uses Stripe for payment processing. Your card details are never stored on our servers — they're handled entirely by Stripe, which is trusted by millions of businesses worldwide.

Viewing Billing History#

To see past charges and download receipts:

  1. Go to Settings → Billing & Subscription
  2. Click Billing History (or View Invoices)
  3. You'll see a list of past charges with the date and amount
  4. Click any entry to download a receipt

Cancelling Your Subscription#

You can cancel your subscription at any time with no cancellation fees.

  1. Go to Settings → Billing & Subscription
  2. Click Cancel Subscription
  3. Confirm the cancellation

What happens after you cancel:

  • Your paid plan continues until the end of the billing period you already paid for
  • After that, your account moves to the Free plan (not deleted)
  • Your data remains accessible at the Free plan limits
  • You can resubscribe at any time to restore full access

Tip: Before cancelling, consider exporting your data as a backup. Your data is retained even after cancelling, but it's always good to have a local copy.

What Happens When You Hit Your Limits?#

When you're close to your quilt or customer limit, Quilt Logger will show a warning message. Once you reach the limit:

  • You won't be able to add new quilts (if at the quilt limit)
  • You won't be able to add new customers (if at the customer limit)
  • All existing data remains fully accessible — nothing is deleted or hidden
  • You can still edit, invoice, and communicate about existing records

To continue adding new records, upgrade to a higher plan from Settings → Billing & Subscription.

Common Billing Questions#

Will I be charged immediately when I upgrade? Yes. When you upgrade, you're charged immediately for the new plan. The charge is prorated based on how many days are left in your current billing period.

Can I pause my subscription instead of cancelling? Not currently. If you need a break, you can cancel and resubscribe when you're ready. Your data is kept for up to one year after cancellation.

I was charged but didn't mean to upgrade. Can I get a refund? Contact support through the Feedback button in the app or by email as soon as possible and we'll work with you to resolve it.

What currency are the prices in? All prices are in US Dollars (USD).

Related Pages#

Last Updated: February 2026